Develop ways for the public to contact Dorset police online
It is important that policing embraces new technology and technological advancements to improve the service it delivers to the public.
The PCC has invested heavily in this for Dorset Police – from behind the scenes case and record management systems, to mobile devices for officers and staff, body worn video and drones.
The public are increasingly used to carrying out transactions online now and policing should be no different. With the launch of a new Dorset Police website during the Commissioner’s term, online services and functionality have continued to develop and expand, expanding police accessibility beyond police stations and call centres.
The ‘do it online’ facility hosted via the Dorset Police website provides a range of options including:
The Ask NED service, which is a non-emergency directory provision, signposting members of the public to the correct agency for dozens of common issues.
- Online crime and incident reporting
- Hate crime reporting
- Fraud reporting
- Lost and found property reporting
- Shoplifting reporting
- Preventing radicalisation, terrorist or extremist behaviour reporting
- Officer, staff and department messaging
- Specific information requests - including the child sex offender disclosure scheme (Sarah’s law) and domestic violence disclosure scheme (Clare’s law)
- Online payments - driver awareness scheme and foreign nationals registration fee
- General enquiries and feedback, including complaints and compliments
Dorset Police have also launched Operation Snap to provide a secure online facility for drivers to submit video and photographic evidence of dangerous driving incidents they have witnessed.
All of this demonstrates the Commissioner’s backing for the Force to invest in new solutions to provide an enhanced service to the public and this is something that will continue to develop and grow over time