Contact Us
Here you can find details on how to contact the Office of the Police and Crime Commissioner for Dorset - we look forward to hearing from you.
The Police and Crime Commissioner (PCC) and Dorset Police are separate organisations.
The PCC does not have the authority to direct operational policing activity, log intelligence, nor become involved in ongoing investigations. The PCC is not the appropriate authority for either handling or investigating individual complaints against Dorset Police.
Many enquiries sent to the PCC are best directed to Dorset Police or a partner agency such as the Local Authority or the Dorset Road Safe Partnership.
Before you contact the PCC’s Office, please consider the below useful links offering information that could help with your enquiry, saving you time and preventing unnecessary delays:
POLICING
Report your intelligence What is police intelligence? | Dorset Police
Report a crime Report | Dorset Police
Report anti-social behaviour (ASB) Report antisocial behaviour | Dorset Police
Firearms licensing Firearms licensing | Dorset Police
Complaint about the service received from Dorset Police Complaints | Dorset Police
Offer thanks to Dorset Police Say thanks | Dorset Police
INFORMATION HELD
Information held about you by Dorset Police (Subject Access Request) When can the police disclose information about me? | Dorset Police
Information held by Dorset Police (Freedom of Information request) Request information about the police | Dorset Police
DBS applications DBS applications | Dorset Police
Events and processions guidance Our involvement in events and processions | Dorset Police
ROAD SAFETY
E-scooter reporting E-Scooter Reporting - Dorset Road Safe Partnership
Speeding and traffic concerns Reporting Traffic Concerns - Dorset Road Safe Partnership
Dangerous driving / speeding / traffic violations Reporting Traffic Concerns - Dorset Road Safe Partnership
Parking problems Parking problems - Dorset Council Parking | BCP (bcpcouncil.gov.uk)
ENVIRONMENT AND THE COMMUNITY
Noise Nuisance and neighbour disputes Noise complaints | BCP (bcpcouncil.gov.uk) Noise nuisance - Dorset Council What to do if experiencing neighbourhood disputes - (mysaferbournemouth.com)
Fly tipping Report fly-tipping - Dorset Council sel - Introductionf-service portal (achieveservice.com) Report fly-tipping or illegal waste dumping | BCP (bcpcouncil.gov.uk)
GUIDANCE REGARDING YOUR ENQUIRY TO THE PCC
If the above information has not helped, and you would still like to contact the Commissioner’s Office, you can either write to us, telephone, or complete our online contact form facility, set out below.
If your contact is a general comment, we will aim to respond within ten working days. If your query is one that requires us to undertake some research, you will receive an initial acknowledgement and we will aim to send a full response within twenty-eight working days.
COMPLAINTS
The Police and Crime Commissioner is not the appropriate authority for either handling or investigating individual complaints against Dorset Police. You should direct your complaint to Dorset Police Complaints | Dorset Police
However, in February 2020, legislation was introduced allowing the Police and Crime Commissioner to receive certain appeals against the outcomes of complaints reached by Dorset Police. The Police and Crime Commissioner’s Complaints Review Officer (CRO) is responsible for undertaking all reviews for complaints where the appeal authority is the Police and Crime Commissioner. This process will be explained to you when you receive the outcome of your complaint.
FREEDOM OF INFORMATION
If you wish to submit a Freedom of Information request to Dorset Police, please contact them direct Request information about the police | Dorset Police
If you wish to submit a Freedom of Information request to the Office of the Police and Crime Commissioner, please contact us using the methods outlined below. However, we would ask that you review our Dorset PCC FOI | Freedom of Information Request · Dorset Police & Crime Commissioner section first - including our FOI Disclosure Log · Dorset Police & Crime Commissioner (pcc.police.uk) - in case your request has already been answered previously.