The Commissioner is always keen to hear about personal experiences
If your contact is a general comment, telling the Commissioner about something you are unhappy with or an issue you think the Commissioner ought to be aware of, we will aim to respond within ten working days. If your query is one that requires us to do some research or investigation then you will receive an initial acknowledgement with a full response within twenty working days.
For details of how we comply with Data Protection legislation please see our Privacy Notice which can be found here and here
Alternatively, you can contact us at the address above to request a printed copy.
The Police and Crime Commissioner is not the appropriate authority for handling and investigating individual complaints against Dorset Police.
Should such a matter be received by this office, it will be acknowledged and passed to the Professional Standards Department where it will be registered and dealt with in accordance with Force procedures. Please consider the full advice contained within our Complaints Policy which can be accessed by clicking here.
The Police and Crime Commissioner’s Complaints Review Officer is responsible for undertaking all reviews for complaints where the appeal authority is the PCC. This process will be explained to you when you receive the outcome of your complaint.
FREEDOM OF INFORMATION
If you wish to submit a Freedom of Information request, please click here to fill in the form.
HOW TO COMPLAIN TO DORSET POLICE
For details on how to make a complaint to Dorset Police please click here. This link takes you to Dorset Police website.