Scrutiny Panels

A number of independent scrutiny panels are administered by the Office of the Police and Crime Commissioner (OPCC) to enable the Police and Crime Commissioner (PCC) to hold Dorset Police to account in the below areas. Each Panel has an independent chair and is made up of members of the public together with representatives from the Force and OPCC. There are four scrutiny panels outlined below.

Customer Service Improvement Panel

The Customer Service Improvement Panel (formerly 101 Service Improvement Panel) was set up by the PCC and launched in 2016 to review the service provided by Dorset Police on its 101 number.  In recognition of the progress made to date, the scope of this panel has been broadened.  The panel independently reviews the various means of public contact with the Force, including public engagement activity via website and social media (Facebook, Twitter and LinkedIn). The panel also reviews performance of the 101 non-emergency service, including call answering times. It also looks closely at a random selection of calls made to the service to evaluate their handling.

The Panel scrutinises the ways in which the Force encourage the public to contact them regarding non-emergency situations. The public are urged to use the “Do it Online” forms which are an alternative to using the 101 phone number.

The intention is to determine whether the service provided to the public by Dorset Police and wider communications are considered appropriate, to increase transparency and increase public confidence.

Feedback from the Panel will be aimed at informing how the service has been, or could be further improved, including how complaints are dealt with and any opportunities for learning that this presents.

The panel is currently chaired by the Police & Crime Commissioner, and panel members include voluntary groups and other members of the public. 

 

Panel Meeting Summary

Panel Summary Report 4 April 2017

Panel Summary Report 13 July 2017

 

To view the reports from these meeting click here

 

Out of Court Disposals Scrutiny Panel

The Out of Court Disposals Scrutiny Panel was set up to ensure that the use of Out of Court Disposals (OoCDs) is appropriate, proportionate, consistent with national and local policy, and considers the victims’ wishes where appropriate.  Members of the panel include an independent chair, representatives from the Criminal Justice and Youth Justice services.  Meetings are also attended by representatives from the Force and the OPCC.  At each meeting the panel consider a random selection of OoCD cases based on a theme which has been decided upon at the previous meeting. 

 

Panel Meeting Summary

Panel Summary Report 17 May 2017

 

Use of Force Scrutiny Panel

 

The Use of Force Scrutiny Panel is a joint panel formed by Dorset and Devon & Cornwall PCCs to consider the application of the use force across the two Force areas.

The panel aims to inspire transparency, increase public confidence in the police and provide learning. The panel considers individual cases to assess and scrutinise use of force and identify areas of concern and good practice. The panel also provides information to enable the Police and Crime Commissioners of Dorset and Devon & Cornwall to hold their respective Chief Constables to account.

Members of the panel include an independent chair, representatives with experience of working in mental health services and members of the public with a background in or experience of working with victims, offenders and/or mental health. Representatives attend from the both Forces and OPCCs.

 

Panel Meeting Summary

 

 

Stop and Search Scrutiny Panel

 

The Stop and Search Scrutiny Panel has been formed by the PCC to consider the way that Dorset Police use stop and search to ensure it is being used in an appropriate manner.  The Panel provides independent oversight to enable the Police and Crime Commissioner to hold the Chief Constable to account. The panel considers individual cases to assess and scrutinise stop and search and identify areas of concern and good practice.

Members of the panel include an independent chair, representatives from members of the public, plus representation from those with a background in or experience of working with victims, offenders and/or mental health. Representatives attend from the Force and the OPCC. 

 

Panel Meeting Summary

 

 

 

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