Customer Service Improvement Panel

Papers from the Customer Service Improvement Panel Meetings

12 October 2017

Agenda

Appointment of Chair

101 Performance

101 Performance Appendix 1 

Public Contact Poster

Public Contact Examples

Public Contact Examples Appendix 2

Public Contact Examples (Social Media)

Public Contact Examples (Social Media) Appendix 2

Force Command Centre Visit

 

13 July 2017

Agenda

Covering Paper - Revised Terms of Reference

Revised Terms of Reference

Public Contact Examples

Public Contact Examples Appendix A

Public Contact Examples Appendix B

Complaints Examples 

101 Performance 

Force Command Centre Visit

Member Feedback 

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