Partnership action plan developed to improve mental health care in Dorset

Partners in Dorset have now developed and agreed an action plan for improving the care for people in a mental health crisis as part of the Mental Health Crisis Care Concordat.

Partnership action plan developed to improve mental health care in Dorset

Since signing the declaration in December 2014, the partner organisations have worked together to develop and agree an action plan which focuses on improving care under four main headings:

  • Access to support before crisis
  • Urgent and emergency access to crisis care
  • Right quality of treatment and care when in crisis
  • Recovery and staying well and preventing future crisis.

Dorset is one of only five in the South West to have completed their action plan to-date ahead of the deadline at the end of March.

Martyn Underhill, Police & Crime Commissioner for Dorset said “I have led a vigorous campaign to ensure that detainees and victims of crime with mental health problems receive the right care, at the right time and in the right place. The Mental Health Concordat brings partner agencies together under a joint approach for assessing and improving the care of people in mental health crisis. I am delighted that we are now in a position to develop local action plans to deliver the Mental Health Concordat’s principles. In Dorset, we have a pilot street triage scheme to improve mental health care for those in crisis and a Liaison and Diversion pilot in our custody suites. It’s important we adopt the concordat to ensure that our approach to this work is consistent.”

Dr Paul French, NHS Dorset Clinical Commissioning Group said “All local partners are really proud to be part of this and we all hope this is the start of many positive changes to mental health care in Dorset. This action plan will reassure people in Dorset that improving mental health support and services is a priority and shows that when all parties work together, improvements to local care can happen.The first action (1.1) sets our ambitions high with the commitment to review mental health services in Dorset to ensure they best support people with mental illness and their supporters.”

The Mental Health Crisis Care Concordat is a national agreement between services and agencies involved in the care and support of people in crisis. It sets out how organisations will work together better to make sure that people in mental health crisis receive the urgent care they need.

To find out what the action plan means to each of the partners involved visit crisiscare 

For more information about the concordat, visit

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