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Guest blog - let’s talk money

Our latest guest blog comes from Tom Lund, Head of Operations and Service Delivery at Citizens Advice Bournemouth Christchurch and Poole. He writes about the financial problems many people face as a result of the ongoing Covid-19 crisis - and where they can go for help.

The Coronavirus pandemic has had a major impact on our lives. More people are becoming increasingly worried about paying bills, potential redundancy, reduced working hours, keeping their home and what the long-term impact of the pandemic will have on their finances.

woman facing money worries

Whilst Government interventions have gone some way to support people during the crisis, many of us are worried about money. Previous research conducted by Citizens Advice estimates that six million UK adults have fallen behind on at least one household bill during the pandemic.

Falling incomes - higher costs

Falling incomes and higher living costs mean an increasing proportion of the people we help simply cannot afford to make ends meet. Many others are on the cusp of being unable to cover their costs.

With the extra costs associated with winter and the Christmas period approaching, many more people will find themselves struggling financially.

Advice for managing money is available, no matter your circumstances, and the message is to seek help early on if you are struggling with your bills or you think you will struggle over the coming months.

If you’re looking for advice about money worries, it can be difficult to know which organisation is the right one to contact for your situation.

During the pandemic Citizens Advice have increased their capacity to help people with money worries and we have developed partnerships with other support services to ensure the right advice and support is available, at the right time.

Help is out there

If you’re worried about money or work or finding things tough right now, help and advice is available.

Dorset Council residents can call Freephone 0800 144 8848 or visit

BCP Council residents can use the Let’s Talk Money service. Those needing to contact the service can do so through the following ways: call 01202 985104 (Mon - Fri / 10am - 4pm) visit or email

Across Dorset, Citizens Advice have regional offices covering BCP (Bournemouth, Christchurch & Poole), Bridport, Central, East Dorset and Purbeck. For free, confidential advice, people can contact Citizens Advice on 0800 144 8848 or visit

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