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Have your say on how you contact your police service

The Police and Crime Commissioner (PCC) for Dorset has launched a public contact survey giving Dorset residents a chance to feedback their views on how ‘connected and engaged’ they feel when it comes to their police service.

The survey asks participants to share how they would like to be able to contact the police and for examples of excellent customer service experiences. Findings from this work will influence Dorset Polices’ future contact and engagement projects.

Dorset Police and Crime Commissioner, David Sidwick said: “Priority 2 of my Police and Crime Plan centres on making policing more visible and connected and so, with this survey, I want to know more about how you would prefer to make contact and engage with Dorset Police.

“PCCs have a statutory duty to engage with the communities they serve, and I strongly believe that people should have a say in the institutions that play a big part in their lives. Policing, because of the power it yields, must be connected to the people it serves.”

“So, this is your opportunity to tell us if you want to be able to ‘live chat’ with someone online or if you’d rather have a front desk to go to or whether you would prefer to send an online report or an email.

“I also want to hear about the brilliant customer service you’ve had elsewhere, is Amazon excellent, do Aldi go above and beyond? So please take the survey and help to shape the service you receive when you contact Dorset Police.”

Take the Police and Crime Commissioner's Public Contact Survey here.

If you want to find out more about the work of Dorset police in your local area, then please visit Dorset Police’s website, type in your postcode and find out more about your local Neighbourhood Policing Team.

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