Help for victims of domestic abuse

One of the most important aspects of my role as PCC is to provide vital support services for victims of crime in Dorset. Recently, I was pleased to commission Victim Support Dorset to provide a range of services for victims of crime across the county, including victims of domestic abuse. The new services, which came into effect earlier this month, have been put in place for five years and will ensure support is available for victims of crimes including burglary and robbery, anti-social behaviour and domestic abuse. Today, I want to focus on the service Victim Support offer to victims of domestic abuse, to help them cope and recover from their experiences.

Included in my Police and Crime Plan are key commitments to not only tackle domestic abuse but to ensure victims are supported and heard. Their needs are the priority, and that’s why they are at the heart of everything I do. My Office has built a strong, positive relationship with Victim Support over the years, and I know this will continue to flourish as this contract continues.

Under the new service, Victim Support Dorset offer comprehensive support services for domestic abuse victims in the county from Monday to Friday, with their national Supportline and Live Chat services available and operating 24 hours a day, seven days a week. Specialised support for children and young people affected by domestic abuse is also provided as part of the service. Support for domestic abuse victims is delivered through one-to-one channels including face-to-face, phone, video, email and text. Victim Support also offer support through partnerships with specialist agencies, as well as My Support Space and online therapy packages and educational webinars.

This service includes a thorough referral and risk assessment processes, victim-led support plans, safety planning, and assistance with navigating the criminal justice system. Referrals are reviewed by experienced staff, with initial contact made within 48 hours, followed by personalised support plans and ongoing advocacy.

It is also important to say that this free confidential service is available for victims of domestic abuse regardless of whether a crime has been reported to the police or not, and at any point during an investigation. I know that asking for help can be difficult, so it is crucial we make this as easy as possible for those who need it.

Rhiannon Price, Operations Manager for Victim Support Dorset said: “This is a vital support service for victims of domestic abuse across Dorset. The service, which includes specialised support for children and young people, is free, confidential and delivered by dedicated, experienced staff who will listen with compassion and help victims to find ways to cope and feel safer.”

Domestic abuse is a devastating crime which can ruin lives, and it is vital victims have all the compassion, understanding and emotional and practical support they need to deal with the impact of their experience. Whether through Victim Support or another service my Office commissions, there is support available, in a way which suits you and your circumstances (learn more here).  It is my mission to help victims of crime, and I know that the enhanced service Victim Support offers will be an integral part of our ongoing efforts to protect and support victims in Dorset.  

David Sidwick

Dorset Police and Crime Commissioner

Victim Support:

You can contact Victim Support Dorset by calling 0300 3030 163 or Supportline 08081689111 out of hours.

You can also chat online 24 hours a day, seven days a week – victimsupport.org.uk