Skip to content Skip to menu

Anti-Social Behaviour and Community Trigger

What is Anti-Social Behaviour?

Anti-social behaviour (ASB) is behaviour that has caused, or is likely to cause, harassment, alarm, or distress to members of the public. ASB is a broad term used to describe the day-to-day incidents of crime, nuisance and disorder that make many people’s lives a misery.

The broad nature of ASB means that responsibility for dealing with it rests across several agencies and agencies work together to reduce the harm persistent ASB can cause.

What is a Community Trigger?

The Community Trigger is a process by which victims of ASB can request a review of their case and bring agencies together to take a joined up, problem solving approach to find a solution.

It is also known as an ASB Case Review and was introduced by the Anti-Social Behaviour Crime and Policing Act 2014. The Community Trigger is not a substitute or alternative to formal complaints procedures.

Who can use the Community Trigger?

Any Dorset based resident, community or business may use the Community Trigger to request a review of their case. The community may be a loose group of affected residents or a formal community group or resident’s association. The community may be a few people or a larger group.

What is NOT suitable for the Community Trigger?

  • If you have reported ASB and been given a timescale for response, which has not run out.
  • If you have reported ASB and received a service but you are unhappy with the conduct of an agency. You may be advised to submit a complaint under the agency’s complaints procedures.

How do I request a Community Trigger?

Dorset Council and Bournemouth, Christchurch and Poole Council administer and set the thresholds for the Community Trigger process in Dorset.

To qualify for the Community Trigger, the following criteria must be met:

  • Three reports from one person or a community regarding three separate incidents of anti-social behaviour reported to any local agency within a six-month period. 
  • To meet the threshold each incident must have been reported to at least one agency within one month of the incident occurring.
  • To qualify the first reported incident must be within six months of applying for a case review under the Community Trigger procedure.
  • The behaviour complained of must be classified as anti-social behaviour capable of achieving the threshold.
  • One report of hate/prejudice made to a local agency within six months of the review application where the victim believes inadequate or no action has been taken.

Agencies must be provided with adequate time to respond to the report or to take meaningful action.

To request a review of your ASB case please visit the following council webpages to complete an application:

Dorset Council

Bournemouth Christchurch and Poole Council

What happens next?

If the threshold is met, a Community Trigger Review will be undertaken by the Council. Agencies will share information related to the case, review what action has previously been taken and decide whether additional actions are required. The review should encourage a problem-solving approach aimed at dealing with some of the most persistent, complex cases of anti-social behaviour.

All local Community Trigger Review procedures should clearly state the timescales in which the review will be undertaken.

The victim must be informed of the outcome of the Case Review. Where further actions are necessary an action plan will be discussed with the victim, including timescales.

Can I appeal the outcome of my review?

There is no direct right of appeal within the Community Trigger Procedure as described in the Anti-social Behaviour, Crime & Policing Act 2014.

An appeal may be made to the Dorset Office of the Police and Crime Commissioner if the grounds for appeal are that the Local Authority did not follow the procedures set out in the Pan Dorset Community Trigger Procedure.

Appeals should be first submitted to the council who carried the Community Trigger review, within 4 weeks of notification of the outcome of the Case Review.

The Police and Crime Commissioner (PCC) does not have any statutory powers with regards to the Community Trigger process and can only make recommendations.

The PCC cannot direct the Relevant Bodies which undertake the Community Trigger reviews to take a different action or overturn their decision.


Leave your comments

Allowed tags: <b><i><br>

Confirmation Required